Excellent Customer Service

البرنامج Excellent Customer Service
التاريخ 17 - 18 نوفمبر 2019
الوقت 05:00 pm To 09:00 pm
تكلفة البرنامج 50دينار للاعضاء– 100دينار لغير الاعضاء
المكان فندق الشيراتون الكويت/ فور بوينتس - قاعة الشامية A
المدرب أ.رحاب الطواري
لغة البرنامج اللغة العربية

Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback.